Global ride-hailing company Uber has announced its exit from the Nigerian market after 12 years of operations.
The company said it would wind down its operations in Nigeria effective today, Wednesday, September 2, 2026.
Uber, which launched in Lagos in 2014, announced the decision in a statement sent to customers via email.
According to the company, the decision followed a thorough review of its business operations.
“We are writing to share some difficult news. After a thorough review of our business, we have made the tough decision to wind down our operations in Nigeria, effective 2 September 2026,” the company said.
Uber thanked customers for their support since it entered the Nigerian market, noting that it had played a role in connecting users with independent transportation providers for their daily travel needs.
“Since we first launched in Lagos in 2014, it has been an absolute privilege to be a part of your daily life, connecting you with independent transportation providers.
“Whether it was a morning commute, a ride to see loved ones, or exploring the city, thank you for trusting the platform to connect you to a driver to get you there safely. We know this may disrupt your routine, and we sincerely apologise for the inconvenience.”
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The company, however, said its Help Centre would remain available until September 23, 2026, to assist customers with outstanding account-related enquiries.
The development comes as Uber announced plans to reduce its global workforce by about 10 per cent as part of what it described as significant organisational changes.
Uber Chief Executive Officer, Dara Khosrowshahi, disclosed the planned layoffs in a message to employees released on Wednesday.
“Today, we’re making several significant organisational changes across Uber. As a result, we will be reducing the size of our team by about 10 percent,” Khosrowshahi said.
The company said the restructuring was aimed at making its operations simpler and faster while reducing delays associated with coordinating a large global organisation.
“A leaner organisation will mean clearer ownership, faster decisions, and more time spent building rather than coordinating,” the company said.
Founded in 2009, Uber transformed the urban transportation industry by introducing a technology-driven platform that connects passengers with independent drivers.
The company operates across more than 70 countries, thousands of cities and hundreds of airports worldwide.
Uber’s departure from Nigeria marks a major development in the country’s ride-hailing industry and is expected to reshape competition among the remaining operators in the sector.
