The Federal Government has banned the use of personal email accounts, including Yahoo Mail, for official public sector transactions, directing civil servants to adopt secure institutional communication channels.
The Head of the Civil Service of the Federation, Didi Walson-Jack, made the announcement on Wednesday in Abuja during a Digital Transformation Summit marking the 20th anniversary of Galaxy Backbone.
She said over 115,000 active GovMail accounts have already been deployed across the federal civil service to ensure secure, traceable, and standardised official communication.
Walson-Jack said government business must no longer rely on personal email accounts or informal communication channels, stressing the need to protect official records within institutional systems.
She added that the administration had also achieved full digitisation of work processes across all 38 federal ministries and extra-ministerial departments by the end of December 2025.
According to her, the shift to digital workflows has improved transparency, accountability, and the ability to track government processes from start to finish.
She noted that while paperless governance is not about eliminating paperwork alone, it is aimed at reducing delays, cutting bureaucracy, and improving service delivery across government institutions.
Walson-Jack commended Galaxy Backbone for providing key digital infrastructure, including GovMail, cloud services, and secure connectivity, which she said have supported the implementation of digital governance reforms.
Managing Director of Galaxy Backbone, Prof. Ibrahim Adeyanju, said digital data has become more valuable than crude oil globally, urging the Federal Government to deepen its digital transformation agenda.
